Terms of Service

Last updated: June 17, 2026

1. Definitions

In addition to definitions set forth elsewhere in this Agreement, the following terms have the following meanings:

• “Admin User” means any individual who is authorized by You to use the Service, to whom You (or We at Your request) have supplied access credentials, and who has permissions to administer Your account within the Service in addition to using all other features of the Service applicable to Your Subscription.
• “Affiliate” means any entity that directly or indirectly Controls, is Controlled by, or is under common Control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
• “Authorized User” means any Admin User, Full User, or Requester User.
• “Beta Service” means certain features, technologies, and services that are not generally available to Our customers, as updated from time to time.
• “Customer Data” means information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, by Us or our Affiliates from Customer or an Authorized User by or through the Service. For the avoidance of doubt, Customer Data does not include any information reflecting the access or use of the Service by or on behalf of Customer or any Authorized User.
• “Documentation” means the online documentation and Service feature descriptions, as updated from time to time, located at https://www.MayiStay.com or at such other URL as We may provide from time to time.
• “Full User” means an individual, other than an Admin User, who is authorized by You to use the Service, to whom You (or We at Your request) have supplied access credentials, and who has permissions to use features of the Service applicable to Your Subscription beyond the permissions provided to a Requester User.
• “Malicious Code” means code, files, scripts, agents, or programs intended to do harm, including, for example, viruses, worms, time bombs, and trojan horses.
• “Order Form” means an online confirmation page or an ordering document specifying a Subscription to the Service or Implementation Services, or both, to be provided under this Agreement that specifies a number of Users, including any free trial of any Subscription plan or any free or paid Subscription plans offered by Us.
• “Our” means MayiStay's and “Your” means Customer's.
• “Our Materials” means the Service, Installed Software, Documentation, and Our Systems and any and all other information, data, documents, materials, works, and other content, devices, methods, processes, hardware, software, and other technologies and inventions that are provided, developed or used by Us or any Subcontractor in connection with the Service, but not including Customer Data.
• “Our Systems” means the information technology infrastructure used by or on behalf of MayiStay in providing the Service, including all computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated directly by Us or using third-party services.
• “Privacy Policy” means Our Privacy Policy, as updated from time to time, located at: https://www.MayiStay.com/privacy-policy or such other URL as We may provide from time to time.
• “Purchased Service” means the Service that You purchase under an Order Form specifying a paid Subscription, as distinguished from those provided pursuant to a free trial or under a free Subscription.
• “Requester User” means an individual who is authorized by You to use the Service for the limited purpose of making work requests, viewing the status of work requests, and sending and receiving messages within the Service, and to whom You (or We at Your request) have supplied access credentials.
• “Service” means the computerized maintenance and management software as a service platform that We make available online and through one or more mobile applications, including any changes or updates, as described in the applicable Order Form.
• “Subscription” means access to the Service as requested by You on a per User basis as specified in the applicable Order Form.
• “Subscription Term” means the period of time during which Authorized Users are permitted to use the Service as set forth in the applicable Order Form along with any renewals as specified in Section 12.2 (Term of Purchased Subscriptions).
• “Third-Party Materials” means materials and information, in any form or medium, including any open-source or other software, documents, data, content, specifications, products, equipment, or components of or relating to the Service that are not proprietary to MayiStay.
• “User” means an Admin User or Full User.

2. Free Trial

If You register for a free trial Subscription to the Service on Our website or with Our mobile application, subject to the terms of this Agreement, We will make the Service available to You on a trial basis, free of charge, until the earlier of (a) the end of the free trial period, or (b) the start date of any paid Subscription ordered by You. Additional trial terms and conditions may appear on the trial registration web page and are incorporated into this Agreement by reference.

Your Customer Data that you input into Our Systems, and any customizations made to the Service by or for You, during Your free trial may be permanently lost or deleted at the end of the free trial period unless You purchase a Subscription to the Service before the end of the free trial period.

3. Our Responsibilities

3.1 Provision of the Service. We will use commercially reasonable efforts to make the Service available to the Customer and its Authorized Users pursuant to this Agreement and the applicable Order Form. Notwithstanding the foregoing, the Service may not be available due to planned downtime (which We will schedule to the extent practicable during low usage hours such as nights or weekends).

3.2 Access and Use. MayiStay hereby grants to Customer a non-exclusive, non-sublicensable, non-transferable (except in compliance with Section 14.3), worldwide right to access and use, and permit Authorized Users to access and use, the Service solely for Customer's internal business operations in accordance with the terms of this Agreement.

3.3 Software License. MayiStay hereby grants to Customer a non-exclusive, non-sublicensable, non-transferable (except in compliance with Section 14.3) license to install, execute and use any mobile application software that We provide or otherwise make available to You or Your Authorized Users in connection with use of the Service as permitted herein (collectively, “Installed Software”), in object code only, on devices owned or controlled by Customer or the applicable Authorized User (each, an “Authorized Device”), solely for Customer's internal business operations in accordance with the terms of this Agreement.

3.4 Documentation License. MayiStay hereby grants to Customer a non-exclusive, non-sublicensable, non-transferable (except in compliance with Section 14.3) license to use, and permit Authorized Users to use, the Documentation solely for Customer's internal business purposes.

3.5 Changes to the Service, Installed Software, and Documentation. We reserve the right, in our sole discretion, to make changes to the Service, Installed Software and Documentation at any time that We deem necessary or useful to (a) maintain or enhance: (i) the quality or delivery of services to Our customers; (ii) the competitive strength of or market for Our services; or (iii) the Service's cost efficiency or performance; or (b) to comply with applicable Law.

3.6 Beta Service. We may invite You to try Beta Service at no charge. You may accept or decline any such trial in Your sole discretion. Beta Service is for evaluation purposes and not for production use, is not considered part of the “Services” under this Agreement, is not supported, and may be subject to additional terms. We may discontinue Beta Service at any time in Our sole discretion and may never make features, technologies, or services of Beta Service generally available.

3.7 Suspension or Termination of Service. We may, directly or indirectly, and by use of any lawful means, suspend, terminate, or otherwise deny Customer's, any Authorized User's, or any other Person's access to or use of all or any part of the Service, without incurring any resulting obligation or liability, if: (a) MayiStay receives a judicial or other governmental demand or order, subpoena, or law enforcement request that expressly or by reasonable implication requires MayiStay to do so; or (b) MayiStay believes, in its good faith and reasonable discretion, that: (i) Customer or any Authorized User has failed to comply with any term of this Agreement, including payment obligations, or accessed or used the Service beyond the scope of the rights granted; (ii) Customer or any Authorized User is, has been, or is likely to be involved in any fraudulent, misleading, or unlawful activities relating to the Service; or (iii) this Agreement expires or is terminated.

3.8 Support. Each Subscription includes customer support services (“Support Services”) at the support levels applicable to the Subscription in accordance with the MayiStay service support schedule then in effect.

3.9 Implementation Services. If You purchase implementation services such as bulk provisioning of Authorized User accounts or Customer training (“Implementation Services”), MayiStay shall provide such implementation services as set forth on the applicable Order Form. 3.10 Subcontractors. We may engage third parties (each, a “Subcontractor”) to perform Our obligations under this Agreement in Our discretion, but We remain responsible for performance of any such Subcontractor.

4. Use of Services

4.1 Subscriptions. Unless otherwise provided in the applicable Order Form, (a) access to the Service is acquired by Customer with a Subscription with fees for the applicable Subscription plan, if any, payable on a per User basis, (b) Subscriptions have a monthly or annual Subscription Term, (c) Subscription plans may be upgraded during the Subscription Term with the term for such upgraded plan prorated, and (d) access for all Authorized Users terminates on the same date as the Subscription Term.

4.2. Increases and Decreases. The total number of Users may be increased during the then-current Subscription Term by any of Your Admin Users by submitting an Order Form specifying the new higher number of Users with fees pro-rated for the then-current Subscription Term. The total number of Users may be decreased by submitting an Order Form specifying a new lower number of Users with fee changes and applicable usage limits taking effect at the end of the then-current Subscription Term.

4.3 Your Responsibilities. You will (a) be responsible for Authorized Users' compliance with this Agreement and for all activities that occur through Your Authorized Users' use of the Service and any Installed Software, (b) be responsible for the accuracy, quality and legality of Customer Data, (c) use reasonable efforts to prevent unauthorized access to or use of the Service or the Installed Software, and notify Us promptly of any such unauthorized access or use, (d) use the Service and Installed Software only in accordance with this Agreement and applicable laws and government regulations, and (e) respond to questions and complaints from Authorized Users or third parties relating to Your or Your Authorized Users' use of the Service and use reasonable efforts to resolve support issues before escalating them to Us.

4.4 Usage Restrictions. You will not, and You will not permit any third party (including any Authorized User) to, (a) make the Service or Installed Software available to, or use it for the benefit of, anyone other than You, (b) sell, resell, license, sublicense, distribute, rent or lease the Service or Installed Software, (c) use the Service to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or material in violation of third-party privacy or intellectual property rights, (d) use the Service to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of the Service, (f) attempt to gain unauthorized access to the Service or its related systems or networks, (g) permit access in a way that circumvents a contractual usage limit, (h) copy the Service or any of its parts, features, functions, or user interfaces, (i) frame or mirror any part of the Service other than for Your own internal business purposes, (j) access the Service in order to build a competitive product or service, (k) reverse engineer the Service (to the extent such restriction is permitted by law), (l) remove any proprietary notices, or (m) access the Service for benchmarking or competitive purposes.

4.5 Privacy. Our Privacy Policy describes the collection, use, and sharing of certain information that may be provided in connection with Your use of the Service. By using the Service, You acknowledge that Customer Data will be processed in accordance with Our Privacy Policy and this Agreement and may be processed in a country where it was collected, as well as in countries where privacy laws may be less stringent. To the extent You provide Us personally identifiable information about a named person or entity, You represent and warrant that You have that person's or entity's consent to do so and will defend and indemnify Us for any breach of such warranty.

5. Security and Access to Customer Data

5.1 Protection of Customer Data. We maintain industry-standard administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of Customer Data. Those safeguards will include measures for preventing unauthorized access, use, modification, or disclosure of Customer Data by Our personnel.

5.2 Self-Service Access to Customer Data. We will provide Customer's Admin Users with the ability to download Customer Data from the Service, subject to any usage limits applicable to Your Subscription.

5.3 Customer Control and Responsibility. Customer has and will retain sole responsibility for: (a) all Customer Data, including its content and use; (b) all information, instructions, and materials provided by or on behalf of Customer or any Authorized User; (c) Customer's information technology infrastructure (“Customer Systems”); (d) the security and use of Customer's and its Authorized Users' access credentials; and (e) all access to and use of the Service directly or indirectly by or through the Customer Systems or its access credentials. The Service does not replace the need for Customer to maintain regular data backups. We have no obligation or liability for any loss, alteration, destruction, damage, corruption, or recovery of Customer Data.

6. Fees and Payment for Purchased Services

6.1 Fees. For any paid Subscription, Implementation Service, or other Service You purchase from Us, You will pay all fees specified in the applicable Order Form(s). Except as otherwise specified, (a) fees for the Service are based on transactions and actual usage or actual number of individuals searched, (b) payment obligations are non-cancelable and fees paid are non-refundable.

6.2 Invoicing and Payment. You will provide Us with valid and updated credit card information, or with a valid purchase order or alternative document reasonably acceptable to Us. Charges will be made in accordance with billing frequency stated in the applicable Order Form. Unless otherwise stated in the Order Form, invoiced charges are due net 15 days from the invoice date.

6.3 Overdue Charges. If any undisputed invoiced amount is not received by Us by the due date, then without limiting Our rights or remedies, (a) We may charge interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, (b) We may condition future subscription renewals and Order Forms on shorter payment terms, and (c) We may require You to pay any collections or legal fees incurred by Us to collect payment.

6.4 Payment Disputes. If You dispute any invoiced amounts, You will promptly provide Us with notice of the disputed amounts along with supporting documentation within 30 days of Your receipt of the invoice, and the parties will cooperate diligently to resolve such dispute in good faith.

6.6 Taxes. Our fees do not include any taxes, levies, duties, or similar governmental assessments (collectively, “Taxes”). You are responsible for paying all Taxes associated with Your purchases hereunder, except taxes assessable against Us based on Our income, property, and employees.

6.7 Future Functionality. You agree that Your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by Us regarding future functionality or features.

7. Intellectual Property Rights

7.1 Our Materials. Subject to the limited rights expressly granted hereunder, We retain all of Our rights, title, and interest in and to Our Materials and all of Our intellectual property rights therein. With respect to Third-Party Materials, the applicable third-party providers own all right, title, and interest therein.

7.2 Our Rights to Use Customer Data. You grant Us and Our Affiliates the right to use Customer Data, in compliance with applicable law, in order to: (a) provide the Service in accordance with this Agreement and the Privacy Policy, (b) prevent or address service, support, or technical problems, or (c) as may be required by law. You also grant Us the right to use Customer Data in an aggregated and de-identified manner, without use of any personally identifiable information, to create insights, reports, and industry best practices, provided that it does not identify You or any persons.

7.3 License to Use Feedback. You grant to Us and Our Affiliates a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into Our Materials any suggestion, enhancement request, recommendation, correction, or other feedback provided by You or Authorized Users relating to the Service.

8. Confidentiality

8.1 Definition of Confidential Information. “Confidential Information” means all information disclosed by a party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential. Confidential Information does not include information that (a) is or becomes generally known to the public without breach, (b) was known to the Receiving Party prior to disclosure without breach, (c) is received from a third party without breach, or (d) was independently developed by the Receiving Party.

8.2 Protection of Confidential Information. The Receiving Party will use the same degree of care that it uses to protect its own confidential information of like kind (but not less than reasonable care) (a) not to use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, and (b) except as otherwise authorized in writing, disclose Confidential Information only to those of its employees, contractors and advisors who need that access and who are bound by confidentiality obligations at least as protective as those herein.

8.3 Compelled Disclosure. The Receiving Party may disclose Confidential Information of the Disclosing Party to the extent compelled by law or by court order, provided the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the disclosure.

9. Representations, Warranties, Exclusive Remedies, and Disclaimers

9.1 Representations. Each party represents to the other party that it has validly entered into this Agreement and has the legal power to do so.

9.2 Our Warranties. We warrant to You that the Purchased Services will perform materially in accordance with the specifications set forth in the Documentation. We further warrant that the Implementation Services and Support Services will be performed in a professional and workmanlike manner. For any breach of the above warranty, Your exclusive remedies and Our sole obligations are those described in Sections 12.3 and 12.4.

9.3 Mutual Warranties. Each party warrants that it will comply with all laws and regulations applicable to its provision or use of the Purchased Services, Implementation Services, and Support Services (including applicable data security breach notification law).

9.4 Disclaimers. EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICE AND RELATED SERVICES ARE PROVIDED “AS IS.” THE RATING IS PERFORMED BY THE RV PARK MANAGEMENT UPON CLIENT CHECKOUT. IT IS BASED ON THE RV PARK RULES ESTABLISHED BY THE RV PARK PERFORMING THE RATING. IT IS NOT INTENDED TO BE USED AS A CRIMINAL BACKGROUND CHECK. MayiStay SHALL NOT BE LIABLE FOR ANY UNINTENDED USE OF THE SOFTWARE APP.

9.5 Benefit of the Bargain. The warranty disclaimer set forth above in Section 9.4 and the limitation of liability set forth in Section 11 below are fundamental elements of the basis of the agreement between MayiStay and Customer. We would not be able to provide the Service on an economic basis without such limitations.

10. Mutual Indemnification

10.1 Indemnification by Us. We will defend You against any claim, demand, suit, or proceeding made or brought against You by a third party alleging that the use of the Service in accordance with this Agreement infringes or misappropriates such third party's intellectual property rights (a “Claim Against You”), and will indemnify You from any damages, attorney fees, and costs finally awarded against You as a result of such Claim, provided You promptly notify Us, give Us sole control of the defense and settlement, and give Us all reasonable assistance at Our expense. These obligations do not apply to the extent a Claim arises from Your breach of this Agreement or Your gross negligence or willful misconduct.

10.2 Indemnification by You. You will defend Us against any claim, demand, suit or proceeding made or brought against Us by a third party (a) alleging that Customer Data infringes or misappropriates a third party's rights; (b) based on Customer's or any Authorized User's gross negligence or willful misconduct, unauthorized use of the Service, or use of the Service in combination with unauthorized data, software, hardware, equipment, or technology; or (c) alleging personal injury or property damage caused by Customer or any Authorized User (a “Claim Against Us”), and will indemnify Us from any damages, attorney fees and costs finally awarded against Us, provided We promptly notify You, give You sole control of the defense and settlement, and give You all reasonable assistance at Your expense.

10.3 Exclusive Remedy. This Section 10 states the indemnifying party's sole liability to, and the indemnified party's exclusive remedy against, the other party for any type of claim described in this Section 10.

11. Limitation of Liability

11.1 Limitation of Liability. EXCEPT FOR ANY BREACH OF SECTION 5 (DATA SECURITY) OR SECTION 8 (CONFIDENTIALITY), OR SECTION 6 (FEES AND PAYMENT), NEITHER PARTY'S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL EXCEED THE GREATER OF THE AMOUNT PAID BY YOU HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT OR $100. THE ABOVE LIMITATIONS WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, BUT WILL NOT LIMIT EITHER PARTY'S INDEMNIFICATION OBLIGATIONS.

11.2 Exclusion of Consequential and Related Damages. IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST PROFITS, REVENUES, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

12. Term and Termination

12.1 Term of Agreement. This Agreement commences on the date You first accept it and continues until all Subscription Terms hereunder have expired or have been terminated.

12.2 Term of Purchased Subscriptions. The Subscription Term is as specified in the applicable Order Form. Subscriptions automatically renew for additional periods equal to the expiring Subscription Term or one year (whichever is shorter), unless either party gives notice of non-renewal at least 30 days before the end of the relevant Subscription Term. Pricing during any automatic renewal term will be the same as the prior term unless We give written notice of a pricing increase at least 60 days before the end of that prior term.

12.3 Termination. A party may terminate this Agreement (a) 30 days after providing written notice of a material breach if such breach remains uncured, (b) if the other party becomes the subject of a petition in bankruptcy or other insolvency proceeding, or (c) upon 10 days' written notice if the other party is in material breach more than two times notwithstanding any cure.

12.4 Refund or Payment upon Termination. If You terminate this Agreement in accordance with Section 12.3, We will refund You any prepaid fees covering the remainder of the Subscription Term after the effective date of termination. If We terminate in accordance with Section 12.3, You will pay any unpaid fees covering the remainder of the Subscription Term. In no event will termination relieve You of Your obligation to pay any fees payable for the period prior to the effective date of termination.

12.5 Customer Data Portability and Deletion. After the effective date of termination or expiration, We will have no obligation to maintain or provide Customer Data, and may, in Our sole discretion, delete or destroy all copies of Customer Data in Our systems, unless legally prohibited.

12.6 Surviving Provisions. Each party is responsible for any obligations to the other party that arose prior to any termination or expiration. Sections 7, 8, 9.4, 10, 11, 12.4, 12.5, 12.6, 13, and 14 survive any termination or expiration of this Agreement.

13. Notices, Governing Law, and Dispute Resolution

13.1 Manner of Giving Notice. All notices, permissions, and approvals hereunder must be in writing and will be deemed given upon: (i) personal delivery, (ii) the third business day after mailing, (iii) the second business day after sending via an overnight delivery service; or (iv) the first business day after sending by email (provided email is not sufficient for notices of material breach, termination, or an indemnifiable claim). Notices to Us shall be addressed to: MayiStay, LLC. Attn: Customer Service Department, 133 N Friendswood Dr. Suite #136, Friendswood, Texas 77546. Telephone: 832-533-1012. Email: info@MayiStay.com.

13.2 Governing Law and Venue. This Agreement and any disputes arising under it will be governed by the laws of the State of Texas without regard to its conflict of laws provisions, and each party consents to the personal jurisdiction and venue of the state or federal courts located in Houston, Texas.

13.3 Informal Dispute Resolution and Arbitration. The parties will use their best efforts to settle any dispute directly through consultation before initiating a lawsuit or arbitration. If unable to resolve the dispute, any and all disputes arising out of or relating to this Agreement shall be resolved according to Texas law and exclusively by binding arbitration before a single arbitrator with the Judicial Arbitration and Mediation Service (“JAMS”). The place of arbitration will be Houston, Texas unless otherwise agreed. The parties agree the arbitration shall be conducted in their individual capacities only and not as a class action, and expressly waive their right to file a class action. You may opt out of the arbitration and class action waiver provisions by sending written notice to MayiStay within 30 days of the Effective Date; if Customer opts out, MayiStay also will not be bound to arbitrate.

13.4 Equitable Relief. Each party acknowledges that a breach or threatened breach of Section 8 (Confidentiality) would cause the other party irreparable harm for which monetary damages would not be an adequate remedy, and agrees that the other party will be entitled to equitable relief, including a restraining order, an injunction, and specific performance, without any requirement to post a bond or to prove actual damages.

14. General Provisions

14.1 Export Compliance. The Service and other technology We make available may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. You will not permit Authorized Users to access the Service in a U.S.-embargoed country, or by any denied party, or otherwise in violation of any U.S. export law or regulation.

14.2 Entire Agreement and Order of Precedence. This Agreement, including any Order Forms and addenda incorporated therein, is the entire agreement between You and Us regarding the subject matter hereof and supersedes all prior agreements, proposals, or representations. In the event of any conflict, the order of precedence will be: (1) this Agreement, (2) the applicable Order Form, and (3) the Documentation.

14.3 Assignment. Neither party may assign any of its rights or obligations hereunder without the other party's prior written consent (not to be unreasonably withheld); provided that either party may assign this Agreement in its entirety, without the other party's consent, to its Affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

14.4 Relationship of the Parties. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

14.5 Publicity. Unless otherwise set forth on an Order Form, MayiStay may use Customer's name, logo, and marks to identify Customer as a MayiStay customer on MayiStay's website and marketing materials.

14.6 Third-Party Beneficiaries. There are no third-party beneficiaries under this Agreement.

14.7 Waiver. No failure or delay by either party in exercising any right under this Agreement constitutes a waiver of that right.

14.8 Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision will be deemed null and void, and the remaining provisions of this Agreement will remain in effect.

14.9 Changes. MayiStay may revise this Agreement from time to time by posting a revised version on its website. Any such revised version will take effect as of the date of posting or such later date set forth in a notice to you. If You do not agree to the revised version, You may provide us written notice of non-renewal under Section 12.2 within 30 days of the effective date of the revised version.

14.10 Force Majeure. Except for payment obligations, neither party will be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, an act of war or terrorism, riot, labor condition, governmental action, Internet service provider failure or delay, or denial of service attack) that was beyond the party's reasonable control.

14.11 US Government Rights. Each of the Installed Software, Documentation, and each software component that We use to provide the Service is a “commercial item” as defined at 48 C.F.R. § 2.101. If Customer is an agency of the US Government or any contractor, Customer only receives those rights with respect to the Service, Installed Software, and Documentation as are granted to all other end users.

14.12 House Rules. House rules, Site Service Agreements, Lease Agreements etc. from all MayiStay customers shall be followed without exception to provide transparency, privacy, and aid in possible dispute resolution.

14.13 Transparency. Renters have a right to privacy and a clear way to dispute resolution. MayiStay will use the following process to provide transparency and dispute resolution. Renters will supply their first name, last name, and DOB as required to obtain a lease, RV site, self storage unit, or short term rental. This limited information will be used to create unique ID’s for each renter in the MayiStay database. Firstly, only a minimum of private information is gathered as mentioned in the sign up process. All folks entering the residence/building are counted as a guest of the renter. Maintenance personnel or cleaners will provide first-hand reports when requested by MayiStay Customers for those renters rated less than 5 stars.

14.14 Photos. Photos by host are required, proof of non-payment, physical evidence like smoke, pet waste, noise detected by minute, etc. Statements from eye witnesses along with camera footage to catch abusers first-hand in the act will be relied upon. Non-biased persons like neighbors will be relied upon to make sure all reviews are legit.

14.15 Renter Control. What control does the renter have for changing a review if it is put in by mistake or a dispute between the hosts and the renter? To answer this question MayiStay will review all submitted and available evidence. After reviewing all the evidence stated above, the owner/managing partner of MayiStay along with a 3 person panel will review the submitted evidence from both parties and make a decision. The decision made will be final. If necessary the rating will be removed altogether or it will be allowed to stand depending on which side prevails. The guest can request that their information in the system be made inactive from this point forward if so desired.